How to Get an RBC Void Cheque Online for Your Mortgage Payments

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When you’re getting ready to finalize your mortgage, your lender will likely ask for a void cheque or banking form from your RBC account. Getting your mortgage approved is all about timing and paperwork — and a void cheque is one of those small but necessary pieces that helps your lender set up automatic payments without delays.

Here’s what we’ll cover in this quick walkthrough:

  • A few simple tips to make sure everything goes through without a hitch
  • How to download your RBC void cheque through online banking
  • What to do if you don’t have cheques — including how to use a Direct Deposit or PAD form

Let’s take it step by step so you can check this off your to-do list with confidence

Why Do Lenders Ask for an RBC Void Cheque

When you’re setting up a mortgage, your lender needs to know exactly where the payments will come from. A void cheque from your RBC account gives them three key pieces of information:

  • Your branch (transit) number
  • Your institution number
  • Your account number

It’s the easiest way to confirm your banking details without any guesswork.

While some lenders might accept typed numbers, most prefer to see it on an official document—either a void cheque or a Pre-Authorized Debit (PAD) form—to reduce the risk of mistakes. It’s a small step, but it ensures your mortgage payments are pulled from the right account on time, every time.

How to Access Your RBC Void Cheque Online

If you have a chequing account with RBC, you won’t need to dig up a paper cheque—or wait in line at the branch. RBC lets you generate a void cheque right from your Online Banking profile.
Here’s what you’ll need to get started:

  • An RBC chequing account
  • Access to RBC Online Banking (it works best on a desktop or laptop)

Note: The void cheque opens in a pop-up window, so if nothing happens when you click, check your browser’s pop-up settings. Enabling pop-ups should do the trick.

Once you’ve downloaded it, you can print or send it to your mortgage advisor—it’s that simple.

Step-by-Step: How to Download Your RBC Void Cheque

Need a void cheque from your RBC chequing account? Here’s how to get it online in just a few clicks:

  1. Log in to your RBC Online Banking account
  2. Choose the chequing account you’ll be using for your mortgage payments
  3. Find and click on “Void Cheque / Direct Deposit Info”
  4. Select Download as PDF
  5. Save or print the file

That PDF includes your transit number, institution number, and full account number—everything your lender needs to set up your payment schedule. Most Canadian lenders will accept this document with no issues—just make sure it’s legible when you send it.

No Cheques? Use the Direct Deposit / PAD Form Instead

If you don’t have a chequing account or can’t find the void cheque option online, there’s another easy route: request an RBC Pre-Authorized Debit (PAD) form or Direct Deposit form.

These forms show the same key information and are accepted by most lenders in place of a cheque.

You can:

  • Download it through RBC Online Banking (in the same area as the void cheque)
  • Or visit your local RBC branch and ask for a PAD or Direct Deposit form
  • Or call RBC at 1-800-769-2511 for help

It’s a good backup option if you’re having trouble with the PDF or banking online.

What to Double-Check Before Sending It to Your Lender

Before you submit your void cheque or PAD form, take a quick moment to check:

  • Are all the numbers (transit, institution, account) clearly visible?
  • Is the form printed or saved cleanly—no smudges or blurry images?
  • Have you written “VOID” across the cheque image if needed?

Once you’ve got your void cheque or PAD form ready, getting it to your lender is easy. You can:

  • Upload it through your mortgage lender’s secure portal
  • Email it directly to your mortgage advisor
  • Or, if needed, print a copy and hand it in during your next meeting

Pro tip: Before you send it, double-check that the banking details are clear and readable. Something as simple as a blurry photo or missing digit can cause unnecessary delays in getting your mortgage funded.

Trouble Downloading Your RBC Void Cheque? Here’s What to Check

Running into issues when trying to access your void cheque online? You’re not the only one—it happens from time to time. Here’s how to troubleshoot:

  • Nothing happens when you click “Download”? Check if your browser is blocking pop-ups. RBC opens the form in a new tab, so you’ll need to enable pop-ups to get it working
  • Using a phone? Some features don’t work well on mobile—try logging in on a desktop
  • Can’t find the option? It may be listed as “Direct Deposit Information” under your chequing account details. If it’s still not showing, you can request a PAD form instead
  • Still stuck? Contact RBC’s support team at 1-800-769-2511 or visit a branch

If you’re in a rush, you can request a PAD form as a quick alternative.

Need Help with Mortgage Paperwork?

At Red Key Mortgage, we help clients through every step of the mortgage process—from approval to funding. If you’re unsure which documents to submit or need help gathering your paperwork, we’re just a phone call or email away.

Reach out today and we’ll walk you through it, one step at a time.

Contact Red Key Mortgage today — we’ll walk you through every step of the approval process.

Want more insider advice like this? Grab your free copy of the free 2025 Home Buyer’s Guide packed with tips to help you buy with confidence you need to know if you’re buying your first home.