How to Download a CIBC Void Cheque for Mortgage Payments (Step-by-Step)
Getting close to finalizing your mortgage? One of the last pieces your lender will need is a void cheque (or a Direct Deposit form) to confirm which account your payments will come from.
If you’re with CIBC, you won’t need to dig up a paper cheque or visit a branch. You can download what you need online in just a few minutes.
In this short guide, I’ll walk you through:
- How to get your CIBC void cheque through online banking
- What to do if you’d rather use a Direct Deposit or Pre-Authorized Debit form
- How to submit your banking info properly, so everything goes through without a hitch
Let’s get it done—this is one of the easiest parts of the process
Why Does CIBC Need a Void Cheque for Your Mortgage?
When you’re setting up your mortgage payments, the lender needs to pull the funds from the correct account—automatically, every month. A void cheque from your CIBC chequing account is one of the easiest ways to confirm your banking info.
It shows:
- Your transit (branch) number
- Your institution number
- Your full account number
These are the exact details your lender uses to link your bank account to your mortgage. It’s a small piece of paperwork, but without it, your payment setup can’t move forward. While some might accept typed information, most prefer an official document—like a void cheque or a Direct Deposit / PAD form—because it reduces the risk of errors and keeps everything on file.
It’s a small step, but it ensures your payments come out smoothly from day one.
Where to Find Your CIBC Void Cheque Online
If you’re banking with CIBC, you don’t need to wait for paper cheques to arrive—you can download a digital version straight from your online banking in just a couple of minutes.
Here’s what you’ll need:
- A CIBC chequing account
- Access to CIBC Online Banking (you’ll find it easier on a desktop or laptop rather than mobile)
Quick Tip: The form usually opens in a new browser tab or window. If nothing happens when you click, check your pop-up settings—your browser might be blocking it.—that’s usually the culprit.
Once downloaded, you’ll have everything your lender needs to link your account for mortgage payments.
Step-by-Step: How to Download Your CIBC Void Cheque
Need to grab a void cheque from your CIBC account? Here’s how:
- Log in to your CIBC Online Banking Account
- On your homepage, select the chequing account you’ll be using for your mortgage
- Look for an option labelled “Void Cheque” or “Direct Deposit Information”
- Click the link to view or download the PDF
Once it opens, go ahead and save or print it
That PDF includes your transit number, institution number, and full account number—everything your mortgage lender needs to set up automatic withdrawals
Once you’ve got it, just attach it to your mortgage approval package or send it to your mortgage advisor for submission.
How to Use a CIBC Direct Deposit or PAD Form Instead
If you can’t find the void cheque option or you don’t have access to Online Banking, there’s a simple alternative: the Direct Deposit or Pre-Authorized Debit (PAD) form.
Here’s how to get one:
- Visit any CIBC branch and ask for a PAD or Direct Deposit form
- Or call CIBC Telephone Banking at 1-800-465-2422 and request the form by email or mail
- Some versions may also be available through your CIBC mobile app under “Account Info”
These forms include the same verified account details and are widely accepted by mortgage lenders in place of a cheque.
Submitting Your CIBC Void Cheque to Your Lender
Once you have your void cheque or PAD form, here’s how to submit it:
- Email it to your mortgage advisor
- Upload it through your lender’s secure mortgage portal
- Or, if needed, print and drop off a paper copy at your broker’s office
Before sending it in, double-check that:
- All the numbers are clear and easy to read
- The form is complete and hasn’t been cropped or cut off in the scan or photo
- “VOID” is written clearly across the cheque image if it isn’t already printed that way
Missing or unclear banking info is one of the most common reasons for funding delays—taking 30 seconds to review can save you days later.
Troubleshooting: If Your CIBC Void Cheque Won’t Load or Is Missing
Here are a few common hiccups—and how to fix them:
- Pop-up blocked? Check your browser settings—CIBC often opens the PDF in a new window.
- Using a phone or tablet? Try switching to a desktop browser for full access to your account features.
- Can’t find the option? It may be listed under “Account Details” or “Direct Deposit Info.”
- Still can’t get it? Call CIBC at 1-800-465-2422 or visit a local branch—they’ll provide a printed or emailed version right away.
And if you’re running out of time? Request the Direct Deposit form—it works just as well for mortgage purposes.
Need a Hand With Your Mortgage Paperwork?
At Red Key Mortgage, we help clients stay one step ahead—whether it’s tracking down a banking form or getting pre-approved for their first home.
If you’re not sure which documents to send, or just want a second set of eyes before submitting everything, reach out today. We’re here to make the process simple, stress-free, and on schedule.
Contact us now and we’ll walk you through it.
Reach out today and we’ll walk you through it, one step at a time.
Want more insider advice like this? Grab your free copy of the free 2025 Home Buyer’s Guide packed with tips to help you buy with confidence you need to know if you’re buying your first home.